Centre d'Aide

Learn how to set up your shop and start selling

• How to create your shop profile
• Adding your first products
• Setting up shipping policies
• Understanding payment processing

Everything about order processing and fulfillment

• Processing new orders
• Updating order status
• Handling customer communications
• Managing returns and refunds

Tips for showcasing your products effectively

• Taking great product photos
• Writing compelling descriptions
• Managing inventory levels
• Pricing your products competitively

Understanding your business performance

• Reading your sales dashboard
• Understanding customer analytics
• Tracking inventory performance
• Using insights to grow your business

Get help when you need it

• Contacting customer support
• Reporting technical issues
• Joining the artisan community
• Providing feedback

Manage your account settings and security

• Updating your profile information
• Changing your password
• Two-factor authentication
• Account verification process